From over-200 interviews with staff, directors, and clients of social service agencies, we know that lack of information leads to frustration, wasted resources, and missed opportunities to help people help themselves leave homelessness. Yet in metropolitan areas across the US, 50 to 70% of people who are homeless have working mobile phones. Up to 90% of those phones have unlimited texting. TextUp is an online mobile communication and collaboration service for case managers that increases staff-client engagement and tracks effectiveness of communication with clients, among staff, and with other social service providers.
Empowering social services
Sign up for TextUp.
Create however many TextUp phones you'll need for your staff.
For each staff member, link up personal phone with TextUp phone. That's it!
And if the situation changes
You can easily transfer any TextUp phone with all records intact to another staff member.
Easily communicate through your TextUp account using any of your devices.
Clients can call and text your TextUp phone just like any other phone.
Share contacts with other members of your treatment team to ensure continuous care and constant contact.
Enjoy the convenience of mobile communications without publicizing your personal phone number.
Collaborate using a team TextUp phone in addition to your personal TextUp phone.
Automate record keeping of client communication to avoid tedious revisiting later on.
Coming soon. Schedule text reminders for yourself and for clients saving time and energy.
Coming soon. Send call and text-based announcements to your client subscribers to notify them of important updates.
We are privileged to work with incredible partners in Cambridge, Providence, and Rhode Island. Their support, advice, and feedback help make TextUp happen.